After updating Iobit's Driver Booster version 4

[tchnoignoramus]

After updating IOBIT's Driver Booster  to version 4 , it updated 10 drivers [ whether one of those was the Audio I don't know ]

I then found [ after un- muting , it was late at night ] that i had no sound of any kind .

I have looked in Device manager , tried disabling and enabling .

Sound test failed [ that was the window i kept getting ]

I tried rollback to no avail

Am currently in touch with IOBIT and have sent them diagnostic report

Will notify if problem rectified before someone here offers support [ hopefully ]

I also cannot play MP3's in ANY of my media players

Thanks to anyone who responds

[iomare]

Hi,

First I recommend not to use driver booster or any other similar software. You can update your drivers from device manager or by searching on support page for your PC. You can also find audio and video drivers from the manufactuirer of the specific device.

Anyway please provide the exact model or product number of your G6 for further help (not serial number). Here is link to HP support page showing how to find it:

https://support.hp.com/us-en/document/c00033108

Let me know,

David

[tchnoignoramus]

Here is product number as requested

B6H01EA#ABU

[iomare]

Hi,

Go into device manager and instead of disabling the audio device, uninstall the driver. Now reboot the PC and try installing this audio driver for your PC:

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-pavilion-g6-1300-notebook-pc-series/51...

Let me know,

David

[tchnoignoramus]

Hi David

I followed your instructions to the letter ...

It didn't work

On reboot toolbar notified no audio devices installed , then driver installation notification appeared followed by success notification , but I still have no sound at all

Please advise

Still awaiting response from IOBIT

Steve

[tchnoignoramus · Accepted solution]

Hi David

UPDATE

Good news

I have sound back AND MP3's playing in media players

I happened to unplug a USB and heard the sound so checked and everything ticketyboo

Thanks ever so much

Steve

[AaronYan]

The one we can always trust. I just cannot go without these, https://crackdaily.com/iobit-driver-booster-pro-download/ thanks for the go through