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‎02-14-2021 03:04 AM

HP Recommended
Product: HP Envy X360 15-DS0043AU
Operating System: Microsoft Windows 10 (64-bit)

Hello All,

 

Looking for a resolution if anybody found one already. Audio over Bluetooth earphones breaks or not in sync. Mine is an ENVY X360 DS-0043AU. Can anybody post a resolution to this problem if you had the same problem. There are so many posts over the web, but no concrete resolution for the problem. Thanks in advance.

 

-Best

Zaheer

1 REPLY 1

‎02-17-2021 03:33 PM

HP Recommended

@zmeerja

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Did this happen after a recent window or software update?
  • Did you make any changes on the settings of your PC prior to the issue?
  • When was the last time it worked fine?
  • What are the troubleshooting steps you have tried so far?
  • Does it happen with wired earphones or headset?

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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