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HP Recommended
HP 250 G6
Microsoft Windows 10 (64-bit)

Hi,

 

I have an HP 250 G6 notebook.

S/N: [edited]

Product ID: 2SY44ES#ABU

 

The audio was working fine until a day or so ago. Now I am unable to get any sound at all. I have tried to troubleshoot through Windows, to no avail.

 

I looked on your website and downloaded / installed the available audio driver for W10 ver 1803, but it does not resolve the issue. Please can you help?

 

Hardware ID info is:

INTELAUDIO\FUNC_01&VEN_10EC&DEV_0282&SUBSYS_103C832A&REV_1000

INTELAUDIO\FUNC_01&VEN_10EC&DEV_0282&SUBSYS_103C832A

 

If you require any further info, please let me know.

 

Many thanks,

 

Lee

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended
2 REPLIES 2
HP Recommended
HP Recommended

Thanks REO. That worked a treat.

 

Thank you so much for your help.

 

Regards,

 

Lee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.