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‎10-12-2018 05:34 AM - last edited on ‎10-12-2018 08:54 AM by Retired

HP Recommended
Product: HP 250 G6
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

I have an HP 250 G6 notebook.

S/N: [edited]

Product ID: 2SY44ES#ABU

 

The audio was working fine until a day or so ago. Now I am unable to get any sound at all. I have tried to troubleshoot through Windows, to no avail.

 

I looked on your website and downloaded / installed the available audio driver for W10 ver 1803, but it does not resolve the issue. Please can you help?

 

Hardware ID info is:

INTELAUDIO\FUNC_01&VEN_10EC&DEV_0282&SUBSYS_103C832A&REV_1000

INTELAUDIO\FUNC_01&VEN_10EC&DEV_0282&SUBSYS_103C832A

 

If you require any further info, please let me know.

 

Many thanks,

 

Lee

3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-12-2018 06:34 AM

HP Recommended

@elldeegee

 

Try this.

 

https://www.techworm.net/2018/10/no-audio-output-device-is-installed.html

 

REO

View solution in original post

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2 REPLIES 2

‎10-12-2018 06:34 AM

HP Recommended

@elldeegee

 

Try this.

 

https://www.techworm.net/2018/10/no-audio-output-device-is-installed.html

 

REO

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‎10-12-2018 09:35 AM

HP Recommended

Thanks REO. That worked a treat.

 

Thank you so much for your help.

 

Regards,

 

Lee

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