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- Re: Audio Driver Issues Envy x360 Convertible 15m-ee0013dx -...

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11-01-2020 07:52 PM
There appears to be a way to turn off driver updates buried in the control panel thst doesn't need a third party app or registry editing). Instructions here..
https://www.laptopmag.com/uk/articles/disable-automatic-driver-downloads-on-windows-10
System and Security -> System -> Advanced System Settings -> Hardware -> Device instalation Settings -> "No" -> Save changes.
11-01-2020 08:13 PM - edited 11-01-2020 08:15 PM
Yes, that option is there, but I'm not certain it still prevents driver installations 100% of the time. Back in 2015, the wording of that option used to actually specify "Never Install Drivers from Windows Update."
At some point in 2016-2017 the wording changed, and now it only talks about apps and icons.
Don't take the following as fact, as this is just speculation, but... I know of several drivers that actually install Windows 10 UWP apps (like the ones you can only install from the store). Many of these apps cannot be found when you search for them on the Microsoft Store, but they will be downloaded and installed when a driver installation calls for them. I don't know 100% for sure, but if this setting interferes with those apps being downloaded when you install a driver that calls for them, that could cause problems you can't fix without changing this setting back and reinstalling the driver.
Again, I don't know if this is the case...
On the other hand, with the registry tweak I posted earlier, you specifically prevent Windows Update from downloading drivers. That is really the only issue as far as I can tell, so I'd rather pinpoint it specifically. I don't believe that "apps and icons" setting controls the same thing as the registry tweak either, because my system (desktop) has the registry tweak applied, but that setting is still set to "yes" in Windows.
11-17-2020 01:08 PM
If anyone is still having sound issues especially when Teams/Zoom this thread has an HP Softpaq:
I installed today and was able to Teams without crashing mid meeting. It was an hour long meeting so too early to call it a win but it worked today for me.
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