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HP Recommended

My audio driver is missing from my laptop. I have tried downloading the Realtex HD audio driver from the HP website and the download fail immediately. Looking for to find another source of this driver.

1 REPLY 1
HP Recommended

@LewOneTwo 

 

Please try a clean install Audio driver


1. Download https://ftp.hp.com/pub/softpaq/sp131501-132000/sp131797.exe

                  and save on your computer
2. Use Device Manager to uninstall audio driver (if any),
3. Reboot machine,
4. Install downloaded file above,
5. Reboot machine.

Hope this helps.


Regards

BH
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