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‎10-23-2018 08:00 AM

HP Recommended
Product: HP Pavilion 15 Notebook PC p174ur
Operating System: Microsoft Windows 8.1 (64-bit)

I reinstalled Audio driver for certain reason, but now I want to get it back. The problem is, the driver provided by HP on official site is not an actual Beats Audio driver, or i can't install the driver properly. Please explain me what I need to do. And the driver. p\n L2C36EA#ACB

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-23-2018 08:05 AM

HP Recommended

Hi,

 

Try downloading and reinstalling the Realtek HD Audio software package on the link below - this should also reinstall the Beats gui.

 

https://ftp.hp.com/pub/softpaq/sp69501-70000/sp69618.exe

 

When the reinstallation procedure has completed, restart the notebook.

 

Regards,

 

DP-K

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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1 REPLY 1

‎10-23-2018 08:05 AM

HP Recommended

Hi,

 

Try downloading and reinstalling the Realtek HD Audio software package on the link below - this should also reinstall the Beats gui.

 

https://ftp.hp.com/pub/softpaq/sp69501-70000/sp69618.exe

 

When the reinstallation procedure has completed, restart the notebook.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

1 person found this reply helpful
Was this reply helpful? Yes No
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