• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎10-29-2023 07:07 PM

HP Recommended
Product: HP Pavilion Plus 14 inch Laptop PC 14-eh0000 (56D74AV)

My 3.5mm speaker jack was working just fine yesterday.   I had been running some desktop speakers from it for the last 2 months.  I had unplugged them several times, and used two different sets without issue.   I took my computer to a meeting, brought it back and now the jack will only go in 75% of the way. 

YouTube videos suggest putting a pin in the  jack, however given that I'm still under warranty I'm not too keen to stick a pin into the hole.

The laptop was kept in my new HP bag (there is no rubbish including food, crumbs etc floating around in the bag).

I have shone a torch into the hole and I cant see anything there.

To be sure, I have held the laptop on the side and given it a little tap - there is no hint of dust or anything else.

 

Suggestions?

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.