Audio

[gerpic]

The f6/mute key on my notebook is locked in the "on" position, with the amber LED on; it won't unlock.  When I press it, the URL in the address bar on Chrome is highlighted, but it does not unlock the key.  What happened?  How do I correct this? The only way I can get audio now is to open the B & O speaker program and adjust the volume manually. 

[asmita6658]

@gerpic

 
Greetings!

 
Welcome to the HP Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, you are trying to change the audio settings.

Don't worry, I'm here to help! 

The "Action Key Mode" is disabled and this requires pressing Fn and the F1 through F12 buttons to perform a specific task.

Press Fn and F6 together to access the audio or mute option. 

To enable the action key mode, refer to "Enable action key mode" from this document.

Let me know how that goes.

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Have a great day!