B&O Play software missing after installing Windows 10 October Update!

[Benel]

Hi,

I have just upraged my Windows 10 to the latest version of October Update, and everything works great except for the sound. At first, the drivers from the HP official page for this Laptop model didn't work. I didn't have any sound at all. Eventually, I was able to resolve this by rolling back the Realtek driver few versions backwards. Quite disturbing I must say.

But ok.

The problem I have now is that I no longer have the B&O Play software, which I found very useful and it boosted up the quality of my sound. Is there any download link for this, how should I get it?

Warm regards,
Goran from Serbia

[banhien]

@Benel

That probably due to Windows updates. Re-install driver should help. Please try

(a) Download the following driver and save on your computer,

    https://ftp.hp.com/pub/softpaq/sp88501-89000/sp88885.exe

(b) Go to Device Manager, Sound to uninstall sound driver and reboot,
(c) Right click downloaded file and select Run as administrator,
(d) Reboot again.

Regards.

[Benel]

Excuse me, but why was my reply to this deleted?

I wrote a lenghty message explaining that no Realtek driver works for my laptop on Windows 1809, and other forgotten customers should know that also!

I am hoping HP will adress that and release a working driver for Windows 10 1809, next to 1709 and 1803 it already offers.

Regards,
Goran