Showing results for 
Search instead for 
Did you mean: 
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting . Or if you need technical support for your calculator visit: HP Calculators. .
New member
1 0 0 0
Message 1 of 2
Flag Post

B&O app sliders will not work and are greyed out when I plug in headphones

HP Recommended
HP x360 310 G2 PC

I have seen a post from a few years ago with this same problem and have been wondering since then if a solution has appeared. 

Whenever I plug in headphones the audio is really quiet, especially the vocals.

I have found the B&O app. Which appears with this screen.


I am wondering if there is currently a fix to this. Any help would be appreciated.

Level 19
Level 19
95,654 64,741 12,398 21,400
Message 2 of 2
Flag Post
HP Recommended



It works with B&O hardware. Is your headphones from B&O ? If not, the chance is it won't work.



**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation