Bang & Olufsen audio control keeps popping up

[jtolen]

I tried the suggestion of looking for the HP Audio or B&O control in Windows Startup apps, but it is not listed there.  How do I make it stop?  I steals the cursor when it opens - very annoying!

[VikramTheGreat · Accepted solution]

Hi @jtolen,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

If you're experiencing frequent pop-ups from the Bang & Olufsen audio control on your HP Notebook and it's not listed in the Windows Startup apps, you can try the following steps to stop the pop-up and regain control of your cursor:

Disable Bang & Olufsen Audio Control:

1. Uninstall or Disable Bang & Olufsen Application:
   • Open the Control Panel on your computer.
   • Navigate to Programs > Programs and Features.
   • Look for any Bang & Olufsen or HP Audio-related software in the list.
   • Select the application and click Uninstall to remove it.
   • If you prefer not to uninstall, try disabling the application.
      
2. Disable Bang & Olufsen from Sound Settings:
   • Right-click the Sound icon in the system tray and select Sounds.
   • Go to the Playback tab.
   • Select your playback device.
   • Click on Properties.
   • In the Enhancements tab, disable any enhancements that might be related to Bang & Olufsen.
      
3. Disable in Task Manager:
   • Press Ctrl + Shift + Esc to open Task Manager.
   • Go to the Processes tab.
   • Look for any processes related to Bang & Olufsen and end them.
      
4. Check for Driver Updates:
   • Access Device Manager by right-clicking the Start menu button.
   • Expand the Sound, video, and game controllers section.
   • Right-click on the sound driver and select Update driver.
   • Follow the prompts to check for updates that might resolve any conflicts.
      
5. Adjust Notifications:
   • Go to Settings > System > Notifications & actions.
   • Disable notifications for the Bang & Olufsen application if applicable.

I hope this helps.

Take care and have an amazing day!
 

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Regards,

VikramTheGreat