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- HP Community
- Notebooks
- Notebook Audio
- Bang & Olufsen sound is very tiny and sound awlful...

Create an account on the HP Community to personalize your profile and ask a question
10-28-2016 08:53 AM
What a dispointment, €1000 euro and the sound is truly awful, unbelievable from Hewlett Packard (HP) and B & O. two days old and its a POS. The guy in the shop will be taking this HP Notebook off me and I will get my money back. Totally unaccebtable.
11-15-2016 07:15 AM
Hi guys, maybe you can try this, on Bang & Olufsen Sound Manager, when you listening to music, click the Listening Experience, you can choose Music, turn up the bass, treble and dialog clarity higher, then on the Graphic Equalizer choose Club, i find the sound much better and louder.. hope this help
11-25-2016 02:55 PM
Update: Laptop is only 3 months old and now not only is the sound not superb (as it never was and I never expected it to be), now it's all disjointed and doesn't even work when you turn the audio on above an 8 !! Oh well, at least there's a warranty on this thing... 😕
01-03-2017 03:38 PM
Respectfully disagree because my smaller HTC One cellphone has a smaller low profile as well and literally has less then 5% of speaker grill compared to my HP 17T laptop and yet puts out an incredible amount of volume. Extremely disappointed and livid with the tinny sound coming out of these laptop speakers. HP truly dropped the ball this time around.
01-04-2017 01:25 AM
Now back to square 1 sound has gone again nothing appears to solve this. It was working well following its return it appears that there is a conflict between any audio updated driver and The HP sound system. Dissapointing. Never want another HP laptop. You get what you pay for.8
01-05-2017 04:07 PM
Well I think I found a work around for my HP Envy 17t. Like I mentioned, HP really dropped the ball on this one. Before the sound was low had to get over 50% volume just so that I could start to hear anything, unbelievable. Went into Bang & Olufsen to adjust the setting and couldn't get the sound effects or outputs to work at all, never did work from the beginning. Can you believe that even after using their HP Support Assistant and downloaded their updated Conexant HD driver, it made matters worst, no sound came out of speakers whatsoever, looked down on taskbar and there was an "X" over the speaker icon. So What I did was started from scratch and went to the Windows Device Manger. Then went to Conexant ISST Audio hardware controller under "Sound. video and game controllers". Right clicked on it and chose to uninstall it. When the next window pops up, checked off the box... Deleted the driver software for this device. It took a while for it to carry out the uninstall, was patient. Prompted to restart computer, restarted it. Once it did, went back to the device manager and it reinstalled with a new driver off the internet. Now I can hear the sound starting at 14%. That being said, went to the Bang and Olufsen settings "without raising the volume, and actually increased the sound outputs for music, movie, voice and the equalizer, not the speaker volume, left at 14%. Now it's considerably louder, like night and day. The equalizer portion should have 5 adjustments from 100hz to 10 khz. Not like the original one that had like 7 or 8 adjustments. Good luck.
02-07-2019 05:20 AM - edited 02-07-2019 05:51 AM
I happened to install the drivers that were recommended for my 2017 HP Spectre 15". It replaced the generic driver I had installed and... wow, the sound is terrible. I'm listening with $200 earbuds and everything absolutely everything sounds like garbage. How the heck did anyone sign off on this? Now I have to try to figure out how to get their harpies-screeching-at-a-passing-ship sound driver off and return to a generic one.
edit: I highly recommend going into device manager, finding your sound driver (one of the realtek ones), go to driver --> update driver -->browse my computer for driver software --> let me pick from a list of available drivers on my computer --> uncheck show compatible hardware, then go to microsoft and choose High Definition Audio Device. The generic microsoft sound drivers are lightyears beyond anything Bang and Olufson did or came up with. Yikes.
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