Beats audio is gone after updating to windows 10

[ThreeHookED]

I updated to Windows 10 and the Beats Audio that I had on my computer has completely disappeared. Now the audio from my speakers sounds very weak and has absolutely no low end. As an audiophile, this sounds like total garbage and I want Beats Audio back!

When I came to the hp forums people were saying to check the software & drivers section of the website. When I found my specific computer model, the page said "this portlet unavailable". I don't know what to do or where to find the drivers for my computer model. Am I screwed? Is there anyone out there with the same computer model as me who has the Beats Audio driver for Windows 10? I feel like I am grasping at straws here.

[Paul_Tikkanen · Accepted solution]

Hi:

See if installing this driver resolves the problem.  Restart the PC after installing the driver.

This package contains the driver that enables the IDTHigh-Definition (HD) Audio in supported notebook models that arerunning a supported operating system.

File name: sp63555.exe

[ThreeHookED]

Thank you for your reply! That driver seems to have done the trick. Beats audio is back!

[Paul_Tikkanen]

You're very welcome.