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- HP Community
- Notebooks
- Notebook Audio
- Re: Beats audio not working after windows 10 update
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12-07-2017 09:46 AM
Could you help me identify the correct driver to download for my machine to solve this problem?
Thanks
Solved! Go to Solution.
Accepted Solutions
12-07-2017 09:59 AM
Hi,
Try reinstalling the IDT HD Audio software package on the following link - this will also provide the Beats gui.
http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63555.exe
When the reinstallation has completed, restart the notebook.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
12-07-2017 09:59 AM
Hi,
Try reinstalling the IDT HD Audio software package on the following link - this will also provide the Beats gui.
http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63555.exe
When the reinstallation has completed, restart the notebook.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
12-07-2017 10:17 AM
You're welcome
All the best,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
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