• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

How do I solve the problem since my laptop battery is inbuilt? I use hp split x2.

HP Recommended

BN

HP Recommended

:TongueOut:

HP Recommended

Worked perfectly for my HP Envy M4, Beats Audio disappeared after installing Windows 10 Creators Update! Now it's working as it has been for the last 4 years, thank you!

HP Recommended

Hi David,

 

I recently had to had to change my hard drive and i installed windows 8.1 instead of windows 8 on my HP Envy m6 with beats audio as a result of which I lost my Beats audio driver.

 

Now in order to reinstall the driver i followed the steps you mentioned and tried tried to reboot the system with unsucessful results. It kept giving me and error asking me to install operating system and boot drive not found. 

So i switched the Boot settings from secure boot to legacy and it worked fine. Now i hv beats audio too but i was hoping if there was any way to switch back to secure boot without losing the beats audio driver?

 

Your reply will be highly appreciated.

 

Thanks

HP Recommended

I have a evny 17 touchscreen. Have you had any luck reinstalling audio beats?

HP Recommended

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about posting in the community, please feel free to send me a private message!

Thank you


I work on behalf of HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.