Buenas noches. No puedo hacer que funcione el microfono de la notebook.

[gefebe78]

Buenas noches.

No puedo hacer que funcione el microfono de la notebook, cuando utilizo la aplicacion de ZOOM.

No se como se puede reactivar o si se habra dañado.

Espero me puedan ayudar.

Saludos 

[MarcusC]

Hey Gefebe 🙂

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Thank you for your understanding.

Regards,

MarcusC

[gefebe78]

Good night.

I can't get the notebook microphone to work when using the ZOOM application.

I don't know how it can be reactivated or if it was damaged.

I hope you can help me.

Regards

[Riddle_Decipher · Accepted solution]

@gefebe78 Is the issue with using Zoom application alone? or does the microphone not working with any application? could you install another application like Skype, etc? And check if that works? that said, if it doesn't work with any app, try the below steps:

The Troubleshooting tool automatically finds and fixes many computer issues. Use it to troubleshoot microphone problems.

1. In Windows, search for and open Control Panel.

2. Click Troubleshooting.

3. Under Hardware and Sound, click Troubleshoot audio recording.

   NOTE: 

   Administrator permission is required to run this program. If prompted, type the administrator password or provide confirmation.

4. The Sound troubleshooter opens. Click Next. The troubleshooter begins checking the audio service status.

5. Select the device you want to troubleshoot, and then click Next.

6. Follow the on-screen instructions and make any changes suggested by the troubleshooter. When done, close the troubleshooter.

7. If the problem persists, continue to the next step.

We may need to reset the privacy settings for the Microphone if the issue occurred after any recent windows updates:

1. Open Settings from your start menu.
2. Click on Privacy in order to access all your privacy settings.
3. Select Microphone from the left pane and then click the Change button.
4. Now, turn on the microphone for this device.
5. Turn on Allow apps to access your microphone.
6. Finally, in the app list, make sure to turn on microphone access for every app you want to give permission to access your microphone.
7. Repeat the same exact steps but for your webcam this time.

If the issue persists, uninstall the microphone driver and restart to automatically install a fresh driver for the same.

1. Open device manager, the fastest way is through the search bar:
2. Open ‘Audio Inputs and Outputs’
3. Left-click on your recording device.
4. In the menu that opens up Click ‘Uninstall’.
5. delete the driver. click apply/OK and then, restart the pc.

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