Can I not get onsite service after my warranty has run out

[Jyotishko]

I've been to the showroom where it was confirmed there was a connection problem but I've been trying to contact an agent to ask for onsite service but now the option  does not show up and when I contact them on whatsapp, no response is given

[Echo_Lake]

@Jyotishko

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,
I understand your HP notebook needs to be serviced for connectivity issues as it was diagnosed by the store. HP does offer out warranty services options for their products.
 

I'm sending out a private message to assist you with the next course of action. Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
 

Hope this helps! Keep me posted for further assistance.
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