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‎09-13-2023 08:49 PM

HP Recommended

I am totally frustrated. Windows 11 update and my audio isn't detecting. My Realtek driver is still there, but the computer isn't finding the driver for the Intel Driver. Can anyone direct me? I've been over and over all of HP tools and they lead me in endless circles. It shouldn't be that hard to download the appropriate driver.

Run_Spring_0-1694659437976.png

Processor Intel(R) Core(TM) i7-8565U CPU @ 1.80GHz 1.99 GHz
Installed RAM 8.00 GB (7.79 GB usable)

Product ID 00325-96605-74454-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Pen and touch support with 10 touch points

Category:
1 REPLY 1

‎09-13-2023 09:20 PM

HP Recommended

@Run_Spring 

 

What is your machine ?  Please use the following way to find out:

 

                 How to Find Your HP Laptop Model Number

 

Please try    https://www.intel.com/content/www/us/en/download/741495/realtek-high-definition-audio-driver-for-win...

 

Regards.

BH
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