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- HP Community
- Notebooks
- Notebook Audio
- Conexant HD Audio Driver cannot be installed

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11-21-2020 04:07 AM
Hi together!
HP Service-Center asks me to install Conexant HD Audio Driver.
I tried to install it via assistent on WIN10 1803, 1809, 1903, 1909 and 2004.
But the installation never was successful. See screenshots.
Whar can I do?
Is it necessary to install it?
Thanx a lot in advance!
KR Aaron
Solved! Go to Solution.
Accepted Solutions
11-21-2020 05:17 AM - edited 11-21-2020 08:23 AM
Hello
which version is already installed?
Look at the drivers page for test the first !
https://support.hp.com/us-en/drivers/selfservice/hp-elitebook-850-g5-notebook-pc/18491276/model/1849...
Or You have other versions
If you have an older version, try one right after
For example, if you don't have this version yet:
Conexant HD Audio Driver - Coffee Lake | 12.43.1.134 Rev.Q | 464.5 MB | Jul 15, 2020 | Download |
To install it, right click on the downloaded file, install as administrator
to answer the question, no, if your computer, has no audio problem, it may not matter much
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11-21-2020 05:17 AM - edited 11-21-2020 08:23 AM
Hello
which version is already installed?
Look at the drivers page for test the first !
https://support.hp.com/us-en/drivers/selfservice/hp-elitebook-850-g5-notebook-pc/18491276/model/1849...
Or You have other versions
If you have an older version, try one right after
For example, if you don't have this version yet:
Conexant HD Audio Driver - Coffee Lake | 12.43.1.134 Rev.Q | 464.5 MB | Jul 15, 2020 | Download |
To install it, right click on the downloaded file, install as administrator
to answer the question, no, if your computer, has no audio problem, it may not matter much
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------
11-21-2020 08:22 AM
@AaronWolff "[Thread can be closed]"
please click on the accept as solution button if message provided an answer to the problem
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------