• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎02-12-2023 05:56 PM

HP Recommended
Product: Spectre x360
Operating System: Microsoft Windows 10 (64-bit)

Earlier today I had trouble playing back video, after a system restart, a small "x" appears on the windows taskbar in front of the speaker icon. When hovering over it, it displays the message, "No speakers or headphones are plugged in." After this, I updated all my drivers as instructed by the HP support assistant and updated the BIOS to no avail. Windows 10 has been updated to the most recent version as well. Bluetooth audio still works. I believe this is a hardware issue but I would like to completely rule out the possibility of this being a software problem before taking it to a support center. Any ideas on a fix?

1 person had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.