• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎01-01-2014 08:26 PM

HP Recommended

Helo Dunidar,

Thank you for consider this matter. I have G60  laptop. Model # (G60-634CA) and its windows 8.1(64-bit). Hope to hear fro you soon.

Thank you,

Ptn4

Was this reply helpful? Yes No

‎01-02-2014 08:55 AM

HP Recommended

Hello Ptn4

 

Unfortunately, HP has not released any drivers for the HP G60-634ca Notebook computer running Windows 8 nor Windows 8.1. This makes it difficult to locate any drivers that will work with your specific hardware. The only known supported operating system for your computer listed on the HP G60-634CA Notebook PC Drivers page is Windows 7 64-bit. My recommendation is if you require the issues you are describing to be resolved is to restore your Windows 7 until a new set of drivers have been released. This is not a promise that they will be but you can keep checking back to see.

 

I hope this helps you with your issue. Thank you for posting on the HP Forums. Have a great day!


Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!

Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.


Dunidar
I work on behalf of HP

Find out a bit more about me by checking out my profile!

"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter
Was this reply helpful? Yes No

‎05-22-2014 03:53 AM

HP Recommended

I also have the same problem with my HP Pavillion running Windows 8.1. I think I have this problem since the upgrade to 8.1

 

I tried the clean boot option, didn't work. I think it's a video/sound driver problem.

 

It's not only with streaming videos, but also with normal videos from my hard drive playing in different media players.

 

Details of the notebook are:

Windows 8.1 64 bits 

Productnaam: HP Pavilion g7 Notebook PC

Productnummer: C0X06EA#ABH

 

 

Was this reply helpful? Yes No

‎10-13-2014 05:37 AM

HP Recommended

I have this problem too. Can you advise what I do after performing a clean boot that fixes the problem. Thanks.

Was this reply helpful? Yes No

‎10-13-2014 03:19 PM

HP Recommended

I had the same problem & the solution here didn't work for me but updating the audio driver did it.

 

http://h30434.www3.hp.com/t5/Notebook-PC-Sound-and-Audio/sound-delay/td-p/3097561

 

My  laptop speed for everything else improved too!

Was this reply helpful? Yes No

‎09-18-2017 11:41 PM

HP Recommended

I have the same problem. I upgrade for Windows 8.1 since then no sound and delay video. I try to boot clean but didn't work out either. My product number: C5B54EA#A2N.  and my operating system is 64-bit. can you help me, please?

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.