Diver Link from other form doesnt work

[SpeckyHorse]

I have the same problem as this thread - https://h30434.www3.hp.com/t5/Notebook-Audio/Sound-volume-goes-up-amp-down/m-p/6033383#M82591 - which was solved, but the link for the driver has an error - http://ftp.hp.com/pub/softpaq/sp76501-77000/sp76608.exe - where else can I get this driver. Hope someone can help

[KrazyToad · Accepted solution]

@SpeckyHorse

Welcome to HP Forums. This is a great place to get support, find answers and tips.
 

I understand your concerns and I would like to help

Please download the Chipset drivers, Audio drivers and the BIOS.

Chipset Driver - https://support.hp.com/us-en/drivers/selfservice/swdetails/HP-Pavilion-15-Notebook-PC-series/1086215...

Audio Driver - https://support.hp.com/us-en/drivers/selfservice/swdetails/HP-Pavilion-15-Notebook-PC-series/1086215...

BIOS - https://support.hp.com/us-en/drivers/selfservice/swdetails/HP-Pavilion-15-Notebook-PC-series/1086215...

If the issue persists, perform a System Restore to an earlier time before the issue started

- Select the Start button, type control panel and then choose it from the list of results.
- Search Control Panel for Recovery.
- Select Recovery > Open System Restore > Next.
- Choose the restore point prior to the issue and then select Next > Finish.
 

Keep me posted how it goes 👍

Thank you and have a wonderful weekend 😊

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" and this will also help other community members with similar issue.

[SpeckyHorse]

Thanks so much that fixes it!!

[KrazyToad]

@SpeckyHorse

I'm glad we got this issue sorted out

Do visit our HP Forums and drop us a message anytime you need help

Thank you and have a Great day 😊