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HP Recommended
HP 15-be019tu
Microsoft Windows 10 (64-bit)

hi! I want the dolby Digital Music Drivers for HP 15-be019tu as the audio is very slow and the effect is also much.

 

I have tried DTS audio control setting but there is not much improvement while watching Movies & playing games.

 

Kindly guide in this regards,

 

Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Thanks for the reply and trying the suggested step. Recommend you run an audio test on your computer and check. Refer to this HP Article for assistance. 

 

Let me know how it goes. 

Chimney_83
I am an HP Employee

View solution in original post

5 REPLIES 5
HP Recommended

Greetings @Ashishkumar18,

 

Thanks for the post. 

 

I understand that you are facing an audio quality issue on your computer. 

Not to worry, I will be glad to assist you. 

Have you tried any troubleshooting steps on your own?

Do you face the issue when you use headphones as well?

 

Recommend you try this HP Guided Troubleshooter and let me know how it goes. 

To update any drivers on your computer, please use HP Support Assistant. Click here

 

Keep me posted. 

Chimney_83
I am an HP Employee

HP Recommended

No I didn't get the solution.

HP Recommended

Thanks for the reply, please uninstall the audio driver from device manager, delete the driver when prompted during uninstall. 

Restart your computer and install the driver from this link and let me know how it goes. 

 

Keep me posted. 

Chimney_83
I am an HP Employee

HP Recommended

It shows an error while extracting as under:error.jpg

HP Recommended

Thanks for the reply and trying the suggested step. Recommend you run an audio test on your computer and check. Refer to this HP Article for assistance. 

 

Let me know how it goes. 

Chimney_83
I am an HP Employee

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