Flow not responding

[TL99]

Whenever I plug in a headset, "Flow" shows up in Taskbar and "not responding". I've updated the Conexant to the latest. 

[banhien · Accepted solution]

@TL99 

Flow is one part of the audio software. Please

(a) Download the following software and save on your machine

              https://ftp.hp.com/pub/softpaq/sp111001-111500/sp111208.exe

(b) Use Device Manager to uninstall Conexant driver, and reboot machine,

(c) It may ask you to install Audio software, select downloaded file above otherwise re-install using downloaded file above,

(d) Reboot machine

Regards.

[TL99]

Works! Thumb-up at left right under your name is not clickable, so clicked on the one on the bottom of your post. Thanks again!

[TL99]

A follow-up question, can I delete the C:\SWSetup folder?

[JohnMelo]

I did the proposed installation to solve this problem and it did not work, additionally now when connecting the headphones only the left one works. What I can do?

[TL99]

John, it worked initially for a week, then seems resurface back. But, It didn't bother me now. What I did was following the suggested steps, removed the two items under Audio inputs and outputs from Device Manager first, then ran the download to install. After that I noticed there are a few more items. As of this writing and checking Device Manager, believe this is the reason i came back as it has two items again. But, try the above. Else  post a new question. Good luck!