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- HP Community
- Notebooks
- Notebook Audio
- HDMI Audio notworking

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10-17-2016 03:34 PM
Hi Team,
After upgrading to windows 10 1604 update HDMI Audio is not working in my HP TouchSmart 15 Notebook PC,
model no - E6F34PA#AB4
i have tried almost all possiblties from google serach.
1. update driver from compmgmt.msc
2. re-ntsall IDT Audio driver from Intel
2. using Driver Easy software i have updated all drivers.
but still it not showing any HDMI Audio source from Sounds.
when check event under driver i found below message.
Device HDAUDIO\FUNC_01&VEN_8086&DEV_2807&SUBSYS_80860101&REV_1000\4&2ffee478&0&0001 requires further installation.
could you please help someone on this issue.
Thanks
Ramesh
Solved! Go to Solution.
Accepted Solutions
10-17-2016 04:29 PM
Hi:
Here's what you need to do to get the HDMI audio to work...
Download and save, but do not run this W8.1 Intel graphics driver.
http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63750.exe
Download and install this free file utility. The 2nd file is for 64 bit.
After you install 7-Zip, right click on the Intel graphics driver file you downloaded.
Select 7-Zip from the list of items.
Have 7-zip Extract to: and let it extract the file into its folder name (sp63750).
After 7-zip creates the driver folder, go to the device manager and click on the High Definition Audio device with the ! mark.
Click on the driver tab, click on Update Driver. Select the Browse my computer for driver software option, and browse to the driver folder 7-zip created.
Make sure the Include Subfolders box is checked and the Intel HDMI driver should install.
Then restart the PC, and you should have both video and audio playing from the HDMI out port.
10-17-2016 04:09 PM
Hi,
Please try the following drivers:
http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_151294_1
Regards.
***
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10-17-2016 04:29 PM
Hi:
Here's what you need to do to get the HDMI audio to work...
Download and save, but do not run this W8.1 Intel graphics driver.
http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63750.exe
Download and install this free file utility. The 2nd file is for 64 bit.
After you install 7-Zip, right click on the Intel graphics driver file you downloaded.
Select 7-Zip from the list of items.
Have 7-zip Extract to: and let it extract the file into its folder name (sp63750).
After 7-zip creates the driver folder, go to the device manager and click on the High Definition Audio device with the ! mark.
Click on the driver tab, click on Update Driver. Select the Browse my computer for driver software option, and browse to the driver folder 7-zip created.
Make sure the Include Subfolders box is checked and the Intel HDMI driver should install.
Then restart the PC, and you should have both video and audio playing from the HDMI out port.
02-25-2019 11:29 PM
Hi Paul
I actually registered to say thank you. After searching for hours to find a fix for this, I stumbled across this post.
This actually worked on my Acer, the very last thing that I had to fix.
Many thanks