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‎12-18-2021 03:58 PM

HP Recommended
Product: Probook 4540s
Operating System: Microsoft Windows 10 (64-bit)

I have Probook Notebook 4540s with SRS Sound card
After I format it to windows 10 x64 I updated all the drivers but the sound card is not found.

In BIOS settings it is allowed. After I allowed it the bios boot slowly in the first screen with HP Logo.
I have tried to install Kali Linux but the same problem appear no sound card
I wish to have any reply to fix my laptop problem because I am a student and I need it too much for my online lessons.
Kind Regards

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-18-2021 08:54 PM

HP Recommended

@omar_hajhasan97 

 

No Windows 10 drivers for the series as shown

 

        https://support.hp.com/au-en/drivers/selfservice/hp-probook-4540s-notebook-pc/5229455

 

 Please download and install

 

     http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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2 REPLIES 2

‎12-18-2021 08:54 PM

HP Recommended

@omar_hajhasan97 

 

No Windows 10 drivers for the series as shown

 

        https://support.hp.com/au-en/drivers/selfservice/hp-probook-4540s-notebook-pc/5229455

 

 Please download and install

 

     http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎12-19-2021 11:45 AM - edited ‎12-19-2021 11:46 AM

HP Recommended

Thanks Mr. Banhien
I have the same problem.

It has not been solved

it is not compatible and nothing changed
I have tried to install Kali linux and the same problem

I think the problem is from the Mother Board but I cannot be sure from the source of the problem

Was this reply helpful? Yes No
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