• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎11-08-2019 10:42 PM

HP Recommended
Product: Hp envy x360 15.6’’
Operating System: Microsoft Windows 10 (64-bit)

I have HP ENVY X360 15.6’’ laptop, its audio is powered by Bang  &  Olufsen speakers which is in the right and left of the laptop near to top of keyboard, Sometimes the volume getting very low and i checked it in the control panel speaker setting configuration , but while checking the audio my both speakers have different volume sometimes and sometimes both are very low, I contacted service centre and they change the os and i got the report about it the problem was the os I installed from the update, but after the 2 days of service i am facing the same problem, anyone can help me to solve this problem?

1 person had the same question
2 REPLIES 2

‎11-08-2019 11:07 PM

HP Recommended

@gireesh1990 

 

Firstly what EXACTLY is your HP ENVY X360 15.6’’ ?  Please use the following instructions to find out the model/product of your machine:


     https://support.hp.com/us-en/document/c03754824


Please do NOT post its Serial number (s/n).


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎11-09-2019 05:21 AM

HP Recommended

Hp envy x360 15,6’’ cn-0000nx

Tags (1)
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.