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- HP ENVY x360 Audio Issues

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05-14-2019 12:07 PM
While doing the Reset, you will have an option to backup your files
But if you have very crucial data, then I suggest you back them up on an external USB Flash drive or Hard drive before starting the Reset 😊
KrazyToad
I Am An HP Employee
05-25-2019 09:16 PM
New temporary solution that works with Realtek drivers.
Find HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4d36e96c-e325-11ce-bfc1-08002be10318}\xxxx\PowerSettings
where 'xxxx' is one of keys which contains
DriverDesc value 'Realtek High Definition Audio'.
Note: There may be multiple ones containing PowerSettings,
for example 'Nvidia High Definition Audio'.
You'll find there three binary values and set them:
- ConservationIdleTime = ff ff ff ff;
- IdlePowerState = 00 00 00 00;
- PerformanceIdleTime = ff ff ff ff.
Default values are all 00 00 00 00 which disables power settings,
but driver somehow overrides it with 0a 00 00 00
which is 10 seconds (0x0a = 10) and is by default in driver.
Problem shouldn't occur again after restart (or I haven't noticed).
This is not solution to problem,
it only prevents audio hardware going idle,
but I don't see any impact on energy consumption.
Give kudos if I helped. 🙂
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