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- HP EliteBook 745 G6 speakers not working - a follow-up

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09-30-2024 05:54 PM
Hi,
I recently bought a HP Elitebook 745 G6, and I ran into a problem with no sound coming from the speakers. I wiped the SSD, re-installed Windows 11 and all the drivers from HP,, in which the sound re-appeared initially; but a few days later, no sound was coming from the speakers again.
At first, I followed the advice here:
HP EliteBook 745 G6 speakers not working - HP Support Community - 8446216
and it did not work.
What I found is the following setting needs to be turned off:
Speakers > Properties > Enable Audio Enhancements [the check mark was on, it needs to be off]
Once I turn off the check mark, the sound comes through on the laptop speakers again.
Hope this helps.