HP Envy 13-ba0004nx audio driver not installing

[iliyasned]

I uninstalled the newest Realtek audio driver from device manager because it was corrupted, so as per usual I rebooted my laptop so that windows will automatically install the original audio driver, but for some reason that is not happening.

I downloaded the audio driver from the HP website but when I try to install it (even running it as admin)  it says access denied.

Someone, please help.

[The_Fossette · Accepted solution]

@iliyasned

I reviewed your post and I understand that you are facing issues installing the audio driver on the computer.

Don’t worry, I assure you I will try my best to get this sorted.

What is the version of Windows you are using?

Meanwhile, I recommend you download and install the driver from the below link and check if it helps.

https://ftp.hp.com/pub/softpaq/sp110001-110500/sp110359.exe

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

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