09-15-2019 11:11 AM
Solved! Go to Solution.
09-15-2019 02:19 PM
Please download and install the following Realtek Audio software
Hope this helps.
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
09-15-2019 05:54 PM
I just installed it. Hopefully it will correct the situation. The sound is intermittent. It will work and then if I close the lid or restart it will stop so we'll see.
Now I just need my touchpad fixed. It is doing the same thing. If I go into device manager and remove it it will work until I close the lid or restart and then it will usually stop working. It was working but when I just turned my computer on to install the file you sent me the touchpad no longer worked.