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HP Recommended
HP G60-500 Notebook PC series
Microsoft Windows 10 (64-bit)

HP G60-549DX notebook, Conexant Pebble High Def Smart Audio, no sound after win 10 1709 update?

7 REPLIES 7
HP Recommended

Hi:

 

See if this works...

 

A problem with the Conexant audio means that you may hear no sound in Windows 10 even though everything appears to be working correctly.

 

Microsoft suggests running msconfig.exe and click on the Boot tab.

 

Click the Advanced options button, check the Maximum memory box, and set the value to 3072.

 

Then restart the PC.

 

It worked for this person with a G60...

 

https://h30434.www3.hp.com/t5/Notebook-Audio/No-sound/m-p/6491587#M90901

 

HP Recommended

I tried your suggestion but still no sound...thanks anyhow!

HP Recommended

You're very welcome.

 

Sorry that didn't work for you.

 

Unfortunately, I don't have any other ideas you can try.

HP Recommended

I just tried this method on my HP g60-535dx for an issue I had with no sound out of speakers after a Windows 10 upgrade and this method worked perfect !  Thanks

HP Recommended

You're very welcome.

 

Glad that workaround did the trick for your model.

HP Recommended

I just tried this method on my HP g60-549dx for an issue I had with no sound out of speakers after a Windows 10 (1803) upgrade and this method worked perfect !  I reduced maximum memory from 4096 to 3072     Thanks

HP Recommended

Anytime.

 

Glad to have been of assistance.

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