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08-22-2020 11:20 AM
Product: HP SPECTRE X360 - 13-AW0204TU
Operating System: Microsoft Windows 10 (64-bit)
I've some crackling sound problem in my "HP Spectre X360 - 13-AW0204TU" laptop.
Contacted HP, they replaced speaker and motherboard as well. Rebooted and reinstalled OS for about 3-4 times, but still couldn't fix my problem.
The sound is really really irritating, and I've been struggling from 53 days, contacting HP each day, asking for update on my case and all. No Luck!
My laptop is new and under warranty, they're not able to fix it, not providing any replacement, not giving me my hard earned money back. Worst experience of my life!
What should I supposed to do?
1 REPLY 1
08-24-2020 12:54 PM
@Dang911 I understand your concern and I will bring your issue to the attention of an appropriate team within HP.
Although, I'll need some private information from you in order to create a case for you.
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