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‎08-27-2019 12:15 PM - edited ‎08-27-2019 12:16 PM

HP Recommended
Product: HP Spectre x360 - 15-df0004nc

After updating BIOS from https://support.hp.com/us-en/drivers/selfservice/hp-spectre-15-df0000-x360-convertible-pc/23238160/m... which fixed issues around needless fan spinning, now the microphone doesn't work. I tried updating all other drivers listed in URL above without much success. Also tried resolving the issue using HP support assistant. And uninstalling old drivers via Device Manager. I got this laptop 5 months ago and between this, tragic coil whine and previous fan issue I am starting to reconsider ever buying HP product again (especially one that cost over 2000$ like this laptop). Quality assurance seems to be non factor in my eyes.

9 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-28-2019 03:35 AM

HP Recommended

Alright, this one is on Windows. Somehow, only changing settings as described here helped:
https://h30434.www3.hp.com/t5/Notebook-Audio/Mic-not-working-after-windows-update-1803/m-p/6693932

No other mic related setting did the trick.

View solution in original post

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1 REPLY 1

‎08-28-2019 03:35 AM

HP Recommended

Alright, this one is on Windows. Somehow, only changing settings as described here helped:
https://h30434.www3.hp.com/t5/Notebook-Audio/Mic-not-working-after-windows-update-1803/m-p/6693932

No other mic related setting did the trick.

Was this reply helpful? Yes No
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