cancel
Showing results for 
Search instead for 
Did you mean: 
Benbabbag
New member
2 1 0 0
Message 1 of 2
148
Flag Post

HP Spectre x360 speakers not working

HP Recommended
HP Spectre x360
Microsoft Windows 10 (64-bit)
 

So I'm having a real issue with my speakers after trying to plug in an HDMI to connect to my second screen. All the audio has stopped coming out of the speakers but the headphones work.

Below is all the methods I have done thus far:

- I used the HP support app and tested audio. Didnt work so I pressed to repair audio and it worked for about 5 minutes before the speakers stop working

- I have updated windows to the newest version - didn't do any change

- I updated the HP drivers and it started to work, but had the same issue as the first idea with it not working after 5 minutes

- I hard reset the whole machine back to factory settings, I hope this would of worked but still the audio only works for a few minutes before not working at all.

 

My headphones work when I plug them in so I assume it's something to do with the speakers themselves. When they do play sound for the first few minutes it works fine so it has to be a software issue I assume. 

 

I figured out it works until the machine goes in to sleep mode. When I wake it up the issue comes back.

 

Any help is really appreciated. This a new machine supplied by my new job and it's stressing me out! 

 

Cheers!

 

 
 
 
1 REPLY 1
Benbabbag
Author
New member
2 1 0 0
Message 2 of 2
Flag Post
HP Recommended
I think I've found a fix for the problem. I have turned off audio enhancements in the advanced audio settings. Only tested it for 10 minutes but for now all seems
 
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation