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- Headphone jack in Elitebook 8460p (and/or docking station) n...

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07-07-2017 11:25 PM - edited 07-08-2017 04:28 AM
Is there a way to fix this sound issue?
Installing Win 10 Creator's update was performed automatically (which ought to indicate that MS deemed the 8460p compatible - or..?) and everything else seemed to work fine. But: no longer any feed from the 3,5 mm jack in my HP docking station.
Instead, sound now came from the internal speakers regardless of action; as if the unit no longer recognized it beeing docked and hooked up to external speakers via the 3,5 mm jack.
More: after OS update, only the "Realtek" speaker icon was present in audio settings, whereas in previous OS version speaker icon as well as headphone icon - both labeled "IDT High Definition Audio CODEC" - were selectable here.
(Needless to say of course is that sound distribution through external speakers when docked worked fine prior to OS update.)
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01-04-2018 05:31 AM
Update on this problem: I just had another go at Win 10 Fall Creator´s Update (or rather: Windows did) and of course the no sound-problem persisted.
However, I have bloody well solved it now!
After trying all the on line-suggested fixes short of yet another Win roll back, using Device Manager I simply uninstalled the built in sound control unit "High definition Audio Device" and insted uploaded an installed "IDT High Definition Audio CODEC" from HP:s website (as adviced by the site under "Software and Driver Downloads" - "Driver-Audio").
Then, after rebooting, everything works again: internal and external speakers, headphone jack and audio feed through the docking station. Heureka!
01-04-2018 05:31 AM
Update on this problem: I just had another go at Win 10 Fall Creator´s Update (or rather: Windows did) and of course the no sound-problem persisted.
However, I have bloody well solved it now!
After trying all the on line-suggested fixes short of yet another Win roll back, using Device Manager I simply uninstalled the built in sound control unit "High definition Audio Device" and insted uploaded an installed "IDT High Definition Audio CODEC" from HP:s website (as adviced by the site under "Software and Driver Downloads" - "Driver-Audio").
Then, after rebooting, everything works again: internal and external speakers, headphone jack and audio feed through the docking station. Heureka!