lee522 Student
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Headphones plugged in, but speakers are still playing sound --HP ENVY M7-J020DX

got earbuds plgged in, but sound still is coming out of the speakers. ive set speakers to default everything, and yes, they are fully plugged in. its really annoying...

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Headphones plugged in, but speakers are still playing sound --HP ENVY M7-J020DX

Hello lee522,

 

Welcome to the HP Forums!

I understand there is sound coming from both the speakers and headphones. To resolve the issue, please try these basic steps:

 

1. Go into Control Panel, then Sound.
2. Look for the Recording tab.
3. Select your microphone/headset as the default device, and press OK.

 

If these steps do not work, this Microsoft forum has a few more suggestions: How prevent sound from playing through both headphones and speakers

 

Please let me know your results. Thanks!

 

Mario

I worked on behalf of HP.
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ZCKallday Top Student
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Thank you the problem was fixed when i unnistalled the audio drivers.

Thank You Very Much for Your Help

Diandish Honor Student
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Hi I have same problem, in same notebook type..

 

where I can get the audi driver for windows 7 ? or only uninstall and restart without re-install the driver?

javedisaac Tutor
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Hi how are you?

Sir i have HP Elitebook some day ago i have found a issue that when i insert my Headphone in to system then speaker have not voice but also am not able to hear voice in to head phone i have try to changing my headphone but useless , can you please help me now a day am using Windows 10 Pro Insider, If i unplug headphone from system then am able to listen sound Please help me what i can do i have setup it in control panal in the place of sound for many time but useless

Javed Isaac From Pakistan

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Abhinav9 Honor Student
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Control Panel -> Sound ->Communications -> Mute All other Sound  -> Apply  ->> Ok

 

Work For me in Windows 10

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FernandoTerra Tutor
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Headphones plugged in, but speakers are still playing sound --HP ENVY M7-J020DX

First I must say that in my case sound came from both the speakers and headset, which may be your case too but you haven't realized because the sound from speakers is much louder.

In fact the audio device was labeled as "Speakers and Headset" or "Speakers / Headset" or something like that in Windows 10.

 

What worked for me was a procedure described here: http://h30434.www3.hp.com/t5/Notebook-Audio/Headphone-Jack-not-working-properly/m-p/5670785#M76275

 

I'll paste it down below:

1: go to device manager

 

2: find sound and game controllers

 

3:right click on high definition audio device and click update driver software

 

4:click browse my computer for driver software

 

5: then click on let me pick from a list of devices on my computer

 

6: and click on high definition audio device the top one

 

7: done ! enjoy!

MaryamTCC Student
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Thanks a lot
It was a nightmare :(

But it works with your solution after almost one/1 month.

My computer is HP ENVY 27 - Windows 10

I don't know how it happend!!!!

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FernandoTerra Tutor
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Mine is also an "HP ENVY 27", btw!

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