-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Audio
- Re: Hissing or Static Sound from Laptop Speakers
Create an account on the HP Community to personalize your profile and ask a question
12-07-2012 12:04 PM
Hi. I had a hissing or static sound coming from my laptop speakers so I tried the simple methods of updating the drivers,bios or by simply using the method of taking out the laptop battery but It didn't work. So I decided to reinstall a clean Windows 7 to find out the source of the problem. To my surprise, I did not hear the hissing sound at all but when i updated to the latest "IDT High Definition Audio" driver, the hissing sound came back. The driver that didn't have the hissing sound, apparently does not have the "beats audio control panel" which is probably the main reason for this and this is the default driver which I got when I installed windows. So is there anyway to use the beats audio control panel and not get the hissing sound with a driver? By the way i posted about this problem already but I have now found out the main source as It was the audio driver itself that is causing it but I still want to use the beats audio control panel. Please Help.
Laptop Model: Pavilion dv6-7010us
Driver I am using now(Higher Definition Audio Device): 6.1.7600.16385 Date:2009-07-13
Driver that causes the hissing sound(IDT High Definiton Audio Device): 6.10.6418.0 Date:2012-07-24
12-07-2012 12:26 PM - last edited on 02-22-2017 08:46 AM by OscarFuentes
Hi,
I'd completely agree with the solution by CherylG on your Previous Thread that this is a hardware issue and you should either get the machine replaced by the retailer ( if the time period still allows this ) or to get it repaired under warranty.
The only procedure you may want to try first is a facory reset - there are Three main ways to restore your notebook to its 'Factory Condition' - see the document on the relevant link below.
Performing An HP System Recovery - Windows 7.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
08-17-2016 02:59 PM
Check to see if Your microphone has been enabled! disable microphone should solve problem. Need to check often to see if enabled, because I doubt it was enabled by anybody You know, but by laptop manufacture, software, or even updates!