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05-15-2020 06:12 AM
Product: HP Notebook
Operating System: Microsoft Windows 10 (32-bit)
I'm trying to hook up Bose external speakers to my HP Notebook Laptop. I have the AC adapter plugged in and I have the sound plug in the earphone. The system won't recognize the Bose speakers and give me the option of switching to them. Thanks
1 REPLY 1
05-25-2020 03:55 PM
@larryslade66 Thanks for sharing your concern with the HP Community,
here's what I'll need, so I may be able to provide an accurate solution:
What is the product number of your device? Use this link to find it: click here
(Ensure you do not share any of your personal information such as serial, phone number, email ID, etc.)
Have you attempted any steps on your own before posting on the HP Forums?
When was the last time it worked without these issues? Or is this the first time?
Are those powered speakers? USB or 3.5mm jack connections?
Did you check those speakers with other devices? does it work with them?
Please reply with the details for further assistance.
Eager to help!
To thank me for my efforts to help you,
feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon
And Have a great day Ahead!
I am an HP Employee
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