How do I disable the low battery beep?

[ctoad]

I have had the same annoying sound for months and have tried numerous things to fix but no such luck. Very dissapointing as this is my first hp.

[AxshunJaxun]

Just wanted to post really quick to let everyone know I have not forgotten about you. I am continuing to follow up with the engineers working on the issue. As soon as I have news, you all will be the first to know 🙂

[AxshunJaxun]

A small update: the issue has been escalated even further up the chain. So it is actively being addressed and hopefully I'll have news for you all sooner rather than later. I apologize for the delay but thank you all for being patient and understanding! 

I finally got to hear the beep for myself so now my sympathy turns into empathy, because this is indeed an annoying sound!

As of right now, the advice is to keep it plugged in, of course, whenever possible. Also (in case anyone missed this information), if you're in a classroom type of situation, a temporary work-around is to Mute the Mono Mix volume in the Levels tab of Playback Devices when you notice the battery getting low, before it gets to 12%. This will mute all other volume as well but should prevent the sound from being heard. Once again, that is only a temporary work-around. I will certainly provide a permanent solution as soon as it becomes available.

I'll stay in touch! 🙂

[JayT56]

I am having this problem as well. I hope that the problem is fixed very soon because I have university coming up and I can't imagine how embarassing it will be when this beep echoes through an entire lecture hall. 

[AxshunJaxun]

Hello all, 

Good news! I have received news that a BIOS update to correct the low battery beep is in the final stage and will be available soon. This final stage usually takes about 3 weeks. If by some chance it is available sooner, I will be sure to let you know! Again, thanks for your continued patience and understanding 🙂

[JayT56]

Thank you very much! It is nice to know that the issue has not been forgotten about.  Please do let us know when it is available!

If this issue is solved, I assure you I will recommend HP products to everyone I know. The customer service (so far) is amazing. 

Thanks, 

J

[AxshunJaxun]

BIOS F.34 has arrived! 

Please download and install it from here and let me know the results when you get a chance!

[JayT56]

Downloading now, ill let you know if it works!

[JayT56]

Hey there, link seems to be down...

[JayT56]

This update seems to be working well! I will return if I have any problems with it. Thank you so much! HP Customer Service gets an A+ from me.

Jordan