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HP Recommended
HP ENVY TouchSmart 15-j178ca Notebook PC
Microsoft Windows 10 (64-bit)

I have fresh load of Win10 complete .  I need BEATS AUDIO .  How do i restore BEATS AUDIO ??

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You're very welcome.

 

That happened to me as well on my HP 350 G1 with the IDT audio.

 

All I needed to do was to go to the Windows control panel>hardware and sound>sound>manage audio devices and change the default output from the headphones to the speakers and it worked fine afterward.

 

sp63555 is a 'rebadged' Windows 8 driver from 2013 which is 2 years before W10 was released to market.

 

6.10.6491.0

 

https://ftp.hp.com/pub/softpaq/sp63501-64000/sp63555.exe 

View solution in original post

5 REPLIES 5
HP Recommended

Hi:

 

See if this W10 with Beats Audio driver from a newer model notebook also works on yours.

 

Restart the PC after installing the driver.

 

IDT High-Definition (HD) Audio Driver

 

6.10.6492.0

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71886.exe 

HP Recommended

Paul

Tnx for he reply .  Unfortunately that one does not work.  No sound produced and output directed to Headphone jack.

the driver I need I think is sp63555.exe

 

RFD

HP Recommended

You're very welcome.

 

That happened to me as well on my HP 350 G1 with the IDT audio.

 

All I needed to do was to go to the Windows control panel>hardware and sound>sound>manage audio devices and change the default output from the headphones to the speakers and it worked fine afterward.

 

sp63555 is a 'rebadged' Windows 8 driver from 2013 which is 2 years before W10 was released to market.

 

6.10.6491.0

 

https://ftp.hp.com/pub/softpaq/sp63501-64000/sp63555.exe 

HP Recommended

Paul

OK That one  (sp63555.exe) is working  with really nice sound for bluegrass music.!   I did have to enter the sound control panel and set the speakers as default to hear the sound.  Maybe the other one would have worked had I done that.  I'll leave it as is for now.   I dont want to tamper too much with this fesh Win 10 load.   Thanks very much for your help!

Frank in St.John's

HP Recommended

You're very welcome, Frank.

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