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‎11-29-2017 05:15 PM

HP Recommended
Product: x7t78ua#aba
Operating System: Microsoft Windows 10 (32-bit)

I am trying to turn on my bluetooth on my computer. It keeps on saying "couldn't connect." How do I turn it on?

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-29-2017 05:24 PM

HP Recommended

@Clayster

 

Your machine does NOT have Bluetooth. It only has Realtek RTL8188EE-VJ 802.11b/g/n 1x1 Wi-Fi adapter as shown:

 

      http://partsurfer.hp.com/Search.aspx?searchText=X7T78UA

 

Note: Please keep or bookmark the link for future references.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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1 REPLY 1

‎11-29-2017 05:24 PM

HP Recommended

@Clayster

 

Your machine does NOT have Bluetooth. It only has Realtek RTL8188EE-VJ 802.11b/g/n 1x1 Wi-Fi adapter as shown:

 

      http://partsurfer.hp.com/Search.aspx?searchText=X7T78UA

 

Note: Please keep or bookmark the link for future references.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
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