How to restore audio from hdmi output - windows 10

[Andy830]

   I was watching a program on my pc and everything was fine. When I connected my hdmi cable between my pc and tv, the video showed on both devices but the audio switched to the tv only - which was acceptable.

   I then decided I did not want the video on the pc so I went under settings, system, display, multiple display tab, and selected "show only on 1" and apply, keep changes. Once this occurred, there was no longer audio from the tv.

  I went back under settings to select "show on both displays" and the video came back to both devices but only audio from the pc.

  Now I get video from both devices but I cannot restore the audio to the tv. I have tried pc sound troublrshooting but to no avail.

  Any suggestions?

  Thanks!

11/20/19 - TO ALL VIEWING THIS POST:

Issue has been resolved.

No response required.

[DavidSMP · Accepted solution]

Hi @Andy830,

Good Day! 🙂 Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community. I read your post about HDMI audio issues on your computer when connected to a TV It will be a delight to work with you. 🙂

 Awesome job on diagnosing the issue correctly and performing smart troubleshooting  before posting your question on HP forums. Kudos to you on that score. 🙂 It is a privilege to work with tech-savvy and technically competent customers like you and we greatly value your business with HP. It is a genuine pleasure to share this platform with you. 🙂

If the occurrence is in the recent past please perform a system restore to a good known working date before the issue started. Link: http://support.hp.com/us-en/document/c03327545

If this does not fix the issue, please visit this link: http://support.hp.com/us-en/product/HP-Spectre-XT-15-Ultrabook/5296019/model/5333249/document/c01186...

If not visit this link: http://support.hp.com/us-en/document/c01059842

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/No-Signal-from-my-computer-to-T...

As a last resort change the check all the sound settings on your computer in control panel and check with a different HDMI cable also.

Please update the bios, chipset, video and audio drivers from this link: http://hp.com/drivers Please select the country and enter the product# of the unit and follow the on-screen instructions on the screen.

Hope this helps. Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great. 🙂 Please reach out for any issues and I'll be there to assist you.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. 🙂

Take care now and have a splendid week ahead. 🙂