• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issue? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎09-24-2023 12:06 PM

HP Recommended
Product: Victus by HP Gaming Laptop 15-fa0000 (680A5AV)
Operating System: Microsoft Windows 11

I cant open/find Bang and Olufsen in my laptop. Can anyone help please

Category:
1 person had the same question
1 REPLY 1

‎09-25-2023 12:01 AM

HP Recommended

@reddy29 

 

My machine had B&O as mentioned on

                  https://h30434.www3.hp.com/t5/Notebook-Audio/Bang-amp-Olufsen-Audio-Control/td-p/8203550

 

then one day it disappeared (probably around 2 years now). One day, I found HP had it on Windows Store then the app also disappeared.

 

Now I know I have to pay to get it back:

 

                  https://support.bang-olufsen.com/hc/en-us/articles/360043210232-Download-the-Bang-Olufsen-app

 

I believe HP is not willing to pay license for older machines. New machines with B&O will have this app pre-installed

 

Hope this makes sense.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.