I have problem with my microphone .

[Faramarzkord]

I have a problem with my microphone. it does work but the quality of voice is not good at all. there is a lot of noise . in webinar nobody can hear me clearly.

[DavisdreBiz]

Hello @Faramarzkord .

You want to clean around the microphone, could be some debris around the microphone.  

[Faramarzkord]

HI, 

Thanks for your answer.

I am not using an external Microphone and the notebook is a brand new one. 

[DavisdreBiz]

Have you tried running the built-in Windows 10 Troubleshoot tools for microphone?

If you type in Windows Search bar, Microphone, you should see a 'find and fix problems with speech'.

[Faramarzkord]

yes I have done all 6 levels of troubleshooting for audio devices and Microphones.

[DavisdreBiz]

I'm curious, when you do a local recording, do you hear the same results as the webinar? Cause if the local recording sounds clear, then it could just be something with the webinar software. 

[Faramarzkord]

Yes, I recorded with  voice recorder App and there was the same problem.

[DavisdreBiz]

Okay, have you verify that you have the latest HP audio drivers on machine? If you have the HP support assistant software it should be able to check for you.