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‎11-06-2023 10:46 AM

HP Recommended
Product: HP 15.6 inch Laptop PC 15-e2000 (2K3D8AV)
Operating System: Microsoft Windows 11

As said in the title, I updated my AMD drivers using the AMD software and now after restarting the laptop, It would seem that my Microphone array (AMD audio device) has magically disappeared nowhere to be seen. I have searched far and wide and it would be as if it never existed on my laptop even though I used it for over a year now. I have looked at many different tutorials and such, but none of them had the same issue I have. 

Help would be very appreciated.

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1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-06-2023 02:46 PM - edited ‎11-06-2023 02:46 PM

HP Recommended

I figured it out, so basically I used the Windows system restore to back my computer back to an old windows update, that was around a few hours before I updated my drivers. The process took like an hour, but I am glad to say that it is fixed!

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1 REPLY 1

‎11-06-2023 02:46 PM - edited ‎11-06-2023 02:46 PM

HP Recommended

I figured it out, so basically I used the Windows system restore to back my computer back to an old windows update, that was around a few hours before I updated my drivers. The process took like an hour, but I am glad to say that it is fixed!

1 person found this reply helpful
Was this reply helpful? Yes No
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