I know that I had made a post that is similar, but it wasn't the best way to describe the issue that I am having. But the latest Windows 10 update made it impossible to install drivers through auto installation method. And it can only be forced installed (didn't have to worry about the Nvidia driver installation) and I am stuck on audio that is too quiet than it should've been (I.E. 10 barely hear it and 100 hear it like it should've been at 30). I had talked to a Microsoft representative and they had told me that I need to get in touch with HP in order to have the audio being properly fixed. I am getting tired of have to have it at 100 in order to hear it very well.
I wished it was that simple, but I had message in the Microsoft discussion forms. And they had told me to ask for HP to make a new driver update that is compatible with the current update, the HP drivers can't be installed without running the executable file that HP had made. I can't be able to force install the driver like Intel iGPU drivers. There's nothing that I can do to install it in the condition it is in.
As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer.
If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.
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