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‎07-20-2025 06:39 PM

HP Recommended
Product: HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-es0000 (268T5AV)
Operating System: Microsoft Windows 11

Laptop encountered audio issues, so Device Manager reviewed and existing drivers uninstalled from "Audio Inputs and Outputs," "Audio Processing Objects (APOs)," and "Sound, video and game controllers" sections. After reboot, all drivers re-installed automatically/successfully except Integrated Microphone Array. As a result, System > Sound > Input continues to reflect "No input devices found" and microphone is unresponsive (audio-out works fine as all other drivers re-install each time attempted). Also attempted full laptop factory reset and windows re-install, issue persists. Review of HP driver downloads does not provide the option to download Integrated Microphone Array only, so how can this be resolved?

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