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‎01-17-2017 06:55 AM - edited ‎01-21-2017 07:07 AM

HP Recommended
Product: probook 470 g3
Operating System: Microsoft Windows 8.1 (64-bit)

Hello, I have problem with my probook 470 g3. Sometimes audio driver freeze audio settings. When audio settings freeze I can't play youtube stopping video and can't set volume level. When set audio level it's freeze immediately. Must restart system to back normal. Sometimes I have bluescreen. When laptop in sleep, i turn on but laptop can't turn fans go to max speed and laptop restart. Bluescreens logs 

 

http://i.imgur.com/kvciwG0.png

 

http://i.imgur.com/QThDzGV.png

 

http://i.imgur.com/iSvNjAM.png

 

http://i.imgur.com/ps4OBvi.png

 

 

Problem is display audio driver version 8.20.0.931.

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-21-2017 07:00 AM - edited ‎01-21-2017 07:42 AM

HP Recommended

Solved problem with installing new driver graphics, intel managment engine.  Intel driver back to 8.20.0.922.

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1 REPLY 1

‎01-21-2017 07:00 AM - edited ‎01-21-2017 07:42 AM

HP Recommended

Solved problem with installing new driver graphics, intel managment engine.  Intel driver back to 8.20.0.922.

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